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Strattum Memory Graph

The brain of your business,
in a live graph.

Memory Graph unifies your data into entities, relationships, and timeline — resolved automatically across systems, updated in real time, and ready for any agent via MCP.

WORKS_ATSIGNEDREQUESTEDSUBMITTEDMaria ClientepersonACME Inc.companyContract #4521contractTicket #9183ticketNPS 9feedbackRenewal dealdealPro PlanproductLucas SantospersonPayment R$ 12kpayment
click an entity →
MC
Maria Cliente
person
External ID
usr_8a91c2
Name
Maria Cliente
Email
maria@acme.com.br
Role
Director of Operations
Company
ACME Inc.
City
São Paulo
Phone
+55 11 98231-4402
Customer since
2023-04-12

Your data is scattered.
Your agents pay the price.

A customer registered five times across different systems. Interaction history locked in silos. Memory Graph solves this once — in a live, governed structure exposed to any agent.

Automatic entity resolution

The same person in Salesforce, Zendesk, and your ERP. Strattum identifies and consolidates — even when identifiers differ across systems.

Relationships preserved

Who works at which company. Who signed which contract. Who opened which ticket. Not tables — a graph. Agents navigate context the way a human would.

Full timeline per entity

Every interaction, contract, ticket, and transaction in chronological order. Ask the agent "what happened with this customer?" and get the complete answer.

Updated in real time

Memory Worker processes every change from source systems in seconds. The graph is never stale — your agents do not answer with yesterday's data.

Your ontology defines the what.
Your data fills the graph.

Three steps, automated. From raw data to agent query — no code required.

1

You define the ontology

Describe your business entities in YAML — Customer, Contract, Product, Ticket. Which relationships, which fields, which identifiers.

  • Named entities
  • Typed relationships
  • Git-versioned
2

Memory Worker builds the graph

Reads the Data Catalog, resolves entities (same email in CRM and help desk = same person), and writes to the graph — incrementally, in seconds.

  • Entity resolution
  • Automatic dedup
  • Timeline reconstructed
3

Agents query via MCP

The graph is exposed as MCP Tools: search_entity, get_entity_context, run_cypher. Any agent — Claude, GPT, Copilot — uses it directly.

  • MCP-native
  • No proprietary SDK
  • Permission-aware

Built as a data product.
Designed for agents.

Ontology-first

You design your business model before connecting sources. Top-down, not bottom-up.

Real-time updates

Memory Worker processes events in seconds. No nightly batch, no stale data.

Cypher + MCP

Complex Cypher queries for analysts. Typed MCP Tools for agents.

Permission-aware

Every query respects source system ACLs. No Salesforce access means no access here.

BYOC + LGPD-first

Runs in your cloud. Anonymization, right to erasure, and DPA ready on Day 1.

Entity-level lineage

Which source contributed each attribute? When was it updated? Fully traceable.

Where Memory Graph unlocks
real enterprise context.

Customer Service

Unified 360 customer

Before the agent opens the ticket, it already has full context: active contracts, payment history, previous tickets, NPS, CSM activity.

"Maria, from ACME — Pro plan, 3 tickets in the last 60 days, NPS 9 on last survey. Renewal in 45 days."
Risk

Churn analysis and fraud detection

Memory Graph traverses relationships — customer who opened multiple tickets, cancelled a product, stopped paying. Patterns tables cannot reveal.

"Customer X reduced usage by 60%, opened 5 billing tickets, and paid last 2 invoices late. High risk."
Sales

Real-time account intelligence

SDR asks the agent about a lead — receives who the decision-maker is, current stack, who bought at similar companies.

"João is CTO at BetaCorp (200 employees). 4 similar companies signed in the last 6 months."

Works best together
with the rest of the platform.

Strattum Knowledge

Memory delivers entities and timeline. Knowledge delivers documents. Together: structured + unstructured context.

Explore Knowledge →

Strattum Skills

Build custom Skills that use Memory to answer business-specific questions.

Explore Skills →

Strattum Governance

Every Memory Graph query is logged, audited, and respects source system permissions.

Explore Governance →

Ready to give your enterprise AI
a working memory?

Book a 30-minute demo. We show Strattum running on data like yours, in the architecture your company can deploy.